Fall (2022) Hindi Dubbed
Fall (2022) Hindi Dubbed >> https://urloso.com/2tl0Dv
All these are real situations. A casual look at each situation will give an impression that these are service related problems for which lower or at the most middle level executives are responsible. It might even be dubbed as execution problems. But on careful analysis it becomes clear that these are problems created by malafide intentions and misplaced attention of top management. For far too long we have become accustomed to seeing problems from either strategy or execution prism. But in many cases it is the top management's intention which is suspect in the first place. In situation one described above, it was fall out of a decision to outsource sales function. In second situation, the hotel management had appointed just 1 person to take care of 200 rooms in the night shift. What can the poor service boy (who in all likelihood is employed on contract) do All esoteric talk of motivation and inspiration, its fashionable version, are hollow to one who is not able to fulfill even basic necessities. Moreover, this becomes all the more stark against the glamour and glitter of the lifestyle of top bosses of his company, many of whom occupy those positions not on merit but because of something else. In situation 3, a computerised call centre team comprising over stressed poorly paid youth from developing countries, takes care of customer interface. KPIs (at least the unwritten but well communicated ones) of their supervisors might in all probability include how much penalty income they have generated. In situation 4, either the team designing electromechanical system does not include best talent or the management either overlooks their recommendations or does not pay much attention to design leave aside R&D, quality of material and production may only be geared to reduce cost, number of service engineers may be much less than what the workload demands that too with poor compensation. Many top executives, especially if they are paratrooped by their owner parents are totally cut off from ground realities. They constantly feel that their people have much less work. This also includes some blue eyed boys and gils in senior positions based on educational qualifications from some so called premier institute or otherwise, but not having any significant ground level experience. This is where a Rajiv Bajaj, the MD of Bajaj Auto stands out who not only studied in government engineering college by virtue of merit but also was made to work outside on shop-floor before brought in. In situation 5, the management may be focussed on number and amount of orders received and it might be a clever (as some high on achievement motivation adrenalin executive may like to believe) strategy of somehow forcing the customer to buy something else from the company by making process of refund as complicated as possible, in case if original material is not available. 59ce067264
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